How Can We Help?

At Edge, Best Baking through Best Technology is just the start. Have a question or issue that needs to be resolved? We are quick to respond to our customers with answers and technical support. Need to upgrade to an Edge oven, or get more? Our sales team will be happy to assist.
Both can be contacted below.

Tech Support

Phone: 724.628.3050

*Please include store name, contact information and oven serial number.


Phone: 1.888.480.EDGE

Mobile App Phone


To receive a warranty on any Edge Oven, complete the commissioning process on the mobile app.

*For service pre-authorization, please call us: 724-628-3050

App store button Google Play store button

Upload a requested logfile

NOTICE: Any work performed on EDGE appliances that are under factory warranty must abide by the MF&B Warranty Policy. Any work performed without prior authorization may not be reimbursed by MF&B. All EDGE appliance owners and services companies/persons should contact MF&B prior to any service call and obtain a Service Authorization number. Modifications to the EDGE appliance and the use of non OEM repair parts, without prior consent from MF&B, will void the balance of the factory warranty period. Authorized service persons must contact MF&B during the initial visit to expedite the repair process. Please familiarize yourself with the Warranty Policy, Installation & Operation Manual and the Service Manual before performing any service on the EDGE oven.